1. Can you introduce the details of new Path of Exile Service in your store?
Welcome to Upitems enquire the Path of Exile service, we are glad to provide you cheap POE Items, Orbs and Map. As we all know the Path of Exile Orbs play an important role in the game, to keep the instant delivery we can guarantee as well as the POE map at bottom price for sale. Any questions you can contact us by e-mail or 24 live chat. Wishes your shopping happily!
2. How soon can you deliver the gold after I paid ? Why?
We promise we will delivery 80% of the wow items or wow gear in 20 minutes. We can supply you the gold with the fastest delivery time. If there is delay of your order, it must be lots of orders in your server or any other objective reasons. Our delivery team will talk to you directly in the game.
3. How can I check my order?
After you've paid, you will receive a confirmation email of your payment, which will be sent to your email account. It will list the details of your order. Please feel free to check and feedback. If any questions you have about your order, please contact our Live Support freely.
4. What Forms of Payment do we accept?
We mainly accept Paypal, Credit Card and Western Union.
Note: For larger orders, we may require Western Union as a payment mode. Please do contact us via our live help chat system to enquire in how to send us your payment through Western Union.
5. Can I ask for refund if you didn't make the delivery in a timely manner?
Yes, you can. If we can not deliver it within 48 hours, we will refund your payment immediately. If you have any questions, you can contact us through Live Chat on our website OR email us OR message us through MSN.
6. Will you protect the privacy of my details?
Clients’ confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.
7. Why do you sometimes need to call me when I've made an order?
1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card or Paypal account you are using to pay.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having.
8. Are there discounts for larger orders upitems.com?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or e-mail to discuss a bulk discount.